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FAQ
Please refer to this page for questions regarding accommodation and services.
・Can I specify a room?
You cannot specify the shape of rooms or floors.
The facilities for each twin room are the same for each room, and there is almost no difference in size.
・Can I specify adjacent rooms?
Please tell us in advance.We will arrange for you if it is possible.
・Regarding advance payment.
Basically, advance payment is introduced for accommodation reservations.
・What time is Check-in ?
Check-in is at 15:00 and check-out is at 10:00.
・Can I check-in before 15:00?
Luggage such as suitcases and skis can be stored.
If you want to use the room before 15:00, an additional charge of 1,100 yen/h will be charged.
・What time is latest check-in time?
18:00.If you are arriving late or after 21:00, please let us know and we will be waiting for your arrival.
If you arrive without contacting us, it will take some time for check-in. Or, please understand that the reservation may be invalidated according to our cancellation policy.
・What kind of room amenities are provided?
Bath towels, face towels, and hand towels are provided.
Toothbrushes, combs, cotton pads, cotton swabs, and razors can be purchased, and rental room wear is available for an additional fee.
・About parking .
There are 6-7 free parking spaces on the premises of the hotel.
If you come by bicycle, we will keep it in the hotel.
・Do you do any transport service?
Depending on the time and when your stay is.
・Where can I send my luggage?
You can send luggage in advance.
Information: date of stay, reservation name
〒076-0034
9-5 Kitanomine-cho, Furano-shi, Hokkaido
AIR FURANO
(Phone number 090-5958-0348)
・Room fasilities.
TV, refrigerator, kettle, cup, hanger, dryer, tea
·What time is breakfast?
From 7:00.
You can choose the time from 7:00, 7:30, 8:00.
In case of early departure, please let us know in advence.
・Can I add breakfast on the same day?
Please inquire at check-in.
・What time is dinner?
From 18:30.
You can choose the time from 18:30, 19:00, and 19:30.
・Do you cater for people with allergies?
We will accommodate requests up to 3 days before your stay.
・Can I take the food from the AIR's restaurant to my room?
Yes but not a corse menu.
・Can I add dinner on the same day?
You cannot add a dinner course on the same day, but we can may serve somea la carte menu.
Dinner must be reserved in advance from the booking syste.
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